Returns Policy

CYCLAMI UK currently presents a 30-day no-quibble returns policy.

Return window

Contact support within 30 days of receiving your order. Include your order number and the email address used at checkout.

Condition

Returned items should include the pump, accessories, packaging and proof of purchase. If the item is faulty, include a clear description with photos or video where helpful.

Refunds

Approved refunds are returned to the original payment method after the return is received and checked, subject to payment provider processing times.

Support

Contact [email protected] before sending anything back so the return route can be confirmed.